iPad & iPhone Setup

1. Complete iOS / iPadOS first-time setup if this is a new device (Apple ID, Wi-Fi, etc.).
2. From the home screen, open the App Store.
3. Tap the search icon and type DisplayCache Player.
4. Tap Get on the DisplayCache Player listing. The download is under 20 MB.
5. Tap Open once the download finishes.

The app launches into a fullscreen pairing screen with a 6-character code. Leave the device on that screen for the next steps.

You can also open the App Store listing directly: apps.apple.com/app/displaycache-player.

iPads and iPhones lock the screen by default after 30–120 seconds of inactivity. For signage, you want the screen to stay on indefinitely.

1. Open Settings → Display & Brightness → Auto-Lock.
2. Choose Never.
3. Optional: turn brightness up to your preferred level under Settings → Display & Brightness. Auto-brightness is also fine for indoor deployments.
4. Optional but recommended: Settings → Notifications — turn off banners and lock-screen notifications so nothing pops up over the slideshow.

Switch back to the DisplayCache Player app. You’ll see a 6-character pairing code on screen.

1. On your phone or laptop, open admin.displaycache.com and sign in.
2. Go to Devices in the sidebar.
3. Click + Pair Device.
4. Enter the 6-character code shown on the iPad / iPhone and click Pair.
5. Give the device a friendly name (e.g., “Lobby Check-In iPad”) and assign it to a location.

The pairing code disappears within a couple of seconds and the screen switches to your assigned content (or a holding screen if nothing is scheduled yet).

From the web admin, point the device at a playlist or a schedule.

1. Add the device to a group (optional) so you can target multiple iPads at once.
2. Assign a playlist directly, or create a schedule that switches playlists at different times of day.
3. Save. The iPad downloads scheduled content within a minute or two and begins playback.

From this point on, any changes in admin push to the iPad automatically. No need to touch the device again.

For lobby, classroom, or self-service kiosks, you may want to prevent visitors from exiting DisplayCache Player. Apple has two built-in ways to lock the device to a single app:

Guided Access (free, no MDM required)

1. Open Settings → Accessibility → Guided Access and toggle it on.
2. Set a Guided Access passcode (or enable Face ID / Touch ID unlock).
3. Open DisplayCache Player.
4. Triple-click the side button (or Home button on older devices) to start Guided Access.
5. Tap Start. The device is now pinned to DisplayCache Player until you triple-click again and enter the passcode.

Guided Access is the simplest lockdown. It survives reboots if you turn on Accessibility Shortcut in Settings, but the user needs to triple-click and start it once after each reboot.

Single App Mode (MDM, fully automatic)

If you already use an MDM (Apple School Manager, Apple Business Manager, Jamf, Mosyle, Kandji, Intune):

1. Enroll the iPad / iPhone in your MDM as you would any other managed device.
2. Push a profile with Single App Mode set to DisplayCache Player.
3. The device pins itself fullscreen on every boot — no human interaction needed.