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Apple TV Setup

Turn an Apple TV 4K or HD into a digital signage player. Install the app from the App Store, disable a couple of sleep settings, and you’re live.

Open DisplayCache on the App Store

What You Need

Apple TV Apple TV 4K (any generation) recommended. Apple TV HD (4th gen) also works for image-heavy or 1080p video playlists.
HDMI cable Plug the Apple TV into any HDMI input on the TV. HDMI 1 is fine for any port — AirPlay and CEC are not required for DisplayCache.
Power Included power cable. Apple TV plugs directly into wall power (no USB power option).
Network Wi-Fi works fine. For 24/7 signage with live streams or large playlists, wired Ethernet (Apple TV 4K has a Gigabit port) is the most reliable.
Apple ID Required by Apple to download anything from the App Store. Use any Apple ID — it’s only needed once during the App Store install, never by DisplayCache itself.

Total hardware cost: approximately $129 for Apple TV HD or $149 for the latest Apple TV 4K. Refurbished units from Apple drop those numbers further.

1 Install the App

  1. Plug in the Apple TV and complete Apple’s first-time setup (sign in to your Apple ID, choose your Wi-Fi or plug in Ethernet).
  2. From the Apple TV home screen, open the App Store.
  3. Navigate to Search in the top menu and type DisplayCache.
  4. Select DisplayCache from the results and choose Get. The download is under 20 MB.
  5. Once installed, choose Open to launch DisplayCache.

The app launches into a fullscreen pairing screen with a 6-character code. Leave it on that screen for the next step.

You can also open the App Store listing on your phone or Mac: apps.apple.com/app/displaycache. From the listing, tap Open inApple TV to install on a paired Apple TV directly.

2 Turn Off Sleep & Screen Saver

This is the most important step for signage. Apple TVs ship with an aggressive screen saver and a 20-minute sleep timer that will interrupt the slideshow. Both can be turned off in under a minute.

  1. Go to Settings → General → Screen Saver.
  2. Set Start After to Never. (This is the screen saver delay — with it set to Never, the screen saver never activates.)
  3. Go back, then to Settings → General → Sleep After.
  4. Set Sleep After to Never.
  5. Optional but recommended: Settings → Apps → DisplayCache → Allow Background Refresh — turn it on so content downloads continue if the screen is ever closed.

The Apple TV will now stay awake indefinitely as long as it has power. If you also want the TV itself to turn on with the Apple TV remote (most TVs support this via CEC), go to Settings → Remotes and Devices → Control TVs and Receivers and turn it on.

3 Pair the Device

Switch back to the DisplayCache app. You should see a 6-character pairing code on screen.

  1. Open admin.displaycache.com in your browser and sign in.
  2. Go to Devices in the sidebar.
  3. Click + Pair Device.
  4. Enter the 6-character code shown on the Apple TV and click Pair.
  5. Give the device a friendly name (e.g., “Lobby TV”) and assign it to a location.

The pairing code disappears within a couple of seconds and the screen switches to your assigned content (or a holding screen if nothing is scheduled yet).

4 Assign Content

From the web admin, point the device at a playlist or a schedule.

  1. Add the device to a group (optional) so you can target multiple screens at once.
  2. Assign a playlist directly, or create a schedule that switches playlists at different times of day.
  3. Save. The Apple TV downloads scheduled content within a minute or two and begins playback.

From this point on, any changes in admin push to the Apple TV automatically. No need to touch the remote again.

5 (Optional) Lock with Single App Mode

If the Apple TV is in a public space — a lobby, classroom, or hallway — you may want to prevent anyone with the Siri Remote from exiting DisplayCache. Apple supports this through Single App Mode, which pins one app to the screen until an administrator unlocks it.

Single App Mode requires Mobile Device Management (MDM). If you already use Apple School Manager, Apple Business Manager, or any MDM (Jamf, Mosyle, Kandji, Intune, etc.):

  1. Enroll the Apple TV in your MDM as you would any other device.
  2. Create or apply a profile with Single App Mode set to DisplayCache (bundle identifier com.fbchtn.DisplayCache).
  3. Push the profile to the device. DisplayCache will pin itself fullscreen and the Home button is disabled until the profile is removed.

If you don’t have MDM, the simplest fix is to hide the Siri Remote — Apple TV runs fine without one. The app starts automatically on boot, content is managed from the web admin, and the remote is only needed for the initial setup steps.

Not sure if you need this? Most lobby and classroom deployments don’t. Hide the remote and call it done. Only consider Single App Mode if accidental presses are a real concern AND you already operate an MDM.

What to Expect on an Apple TV

Apple TV is the highest-quality player in the DisplayCache lineup. A few notes specific to the platform:

  • Landscape only — Apple TV doesn’t expose an orientation API to apps, so the screen renders in landscape regardless of the TV’s physical orientation. For portrait displays, use a Raspberry Pi or Intel NUC.
  • 4K HDR video — Apple TV 4K decodes 4K HDR cleanly in hardware. Use up to 12 Mbps H.265 or 20 Mbps H.264.
  • Wi-Fi works, Ethernet is better — for 24/7 signage with live streams, wired Ethernet keeps playback smooth during Wi-Fi congestion (Sunday mornings especially).
  • BoxCast and HLS — native AVPlayer handles all standard live-stream formats with no plugin or codec install.
  • App Store auto-updates — new builds install silently overnight as long as Settings → Apps → Automatically Update Apps is on.
  • Restart from admin if needed — the device row in the web admin can send a remote refresh, no need to walk to the device.

Features

  • Auto-start on boot — The app launches as soon as the Apple TV powers on or wakes.
  • Offline caching — Scheduled content downloads to local storage. Playback continues even if the network drops.
  • Native AVPlayer — Local MP4s, HLS, and BoxCast streams play through AVPlayer for smooth, hardware-accelerated decode.
  • Remote management — Pair, unpair, refresh, view telemetry from the web admin without touching the device.
  • AirPlay-compatible — The Apple TV is still a normal Apple TV when DisplayCache isn’t running. Use AirPlay for ad-hoc presentations when you need to.
  • App Store updates — New builds install automatically through the App Store. No SSH, no sideloading.

Troubleshooting

Screen goes dark after a few minutes

The Apple TV screen saver is still on. Go to Settings → General → Screen Saver → Start After and set to Never. Then check Settings → General → Sleep After and set that to Never too.

Pairing code stays on screen after I entered it

Most often this means the code was rejected (typo, expired). The Apple TV regenerates a new code every five minutes — wait for the screen to refresh and try again. If the code appears valid in admin but the device doesn’t advance, exit and relaunch DisplayCache once to force a refresh.

Video freezes or stutters during playback

If you’re on Wi-Fi, a wired Ethernet adapter resolves most live-stream stuttering. Apple TV 4K has Gigabit Ethernet built in. For pre-recorded videos, check the file is encoded at H.264 or H.265 with a moderate bitrate (under 15 Mbps for 1080p, under 25 Mbps for 4K).

App didn’t start automatically after reboot

Apple TV requires DisplayCache to have been opened at least once before it can auto-start. After installing from the App Store, open the app once manually. After that, it will relaunch automatically when the Apple TV reboots.

How do I refresh content remotely?

From admin.displaycache.com, go to Devices, click the menu on the Apple TV row, and choose Refresh Manifest. The device picks up the latest playlist and schedule within seconds.

How do I take the device offline / unpair it?

From the web admin, click ⋮ → Remove Device. The Apple TV will return to its pairing-code screen on the next manifest fetch. To completely uninstall, hold Select on the DisplayCache app icon on the Apple TV until icons wiggle, then press Play/PauseDelete App.

Still need help?

Email us at hello@displaycache.com and we will get back to you within one business day.